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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Website
1 comment

I was buying two metals one been gold pamp ,been out of envelope, second I bought Opm silver one kilo bar look like clay color of silver is white , I wanted to return it to them they said I have to pay shipping and handing which cost me $35 with USPS , because I have to put insurance on it , I am in same town Austin, Texas wholesale coin direct the office is in same town they didn't want I drop it off in their office , I recommend do not buy from their because precious metals with no quality and out of envelope, even I spoke with two employees the second employee josh been angry and told me I have to stop talking with you because you wanted put negative in internet , wholesale coin direct doesn't care about their customers ,their prices are too high and with no quality , I will not give my business to them never ever , If you like your money purchase from somewhere else

Reason of review: Poor customer service.

Monetary Loss: $780.

Preferred solution: Let the company propose a solution.

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Anonymous
#892606

They never solved the issue, ripped off customers

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